2 Mortgage Servicers Cut Costs & Improved Borrower Experience by 30%

 
See the strategies you can use to streamline operations and delight borrowers.

 

Discover how two top mortgage institutions — together managing over 2.6 million loans — transformed their insurance tracking programs with customized, tech-driven solutions.

Inside this case study, you'll learn how they:

  Eliminated costly operational errors

  Reduced borrower complaints and call volume

  Streamlined servicing for defaulted and complex loan types

  Achieved multi-million dollar cost savings through automation

  Built strategic alignment with a responsive, flexible partner


 

Access the Case Study Brief

“Proctor understood the complexity of our loan portfolio in a way others didn’t. They built processes that actually worked for our borrowers and reduced the confusion and call volume we were dealing with.”

Backed by Experience. Built for Scale.

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gears
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4

Service Centers

50+

Insurance Tracking Clients

3

Integration Solutions

$11M

Loans Tracked